Effective Date: August 12, 2026

These Terms & Conditions ("Terms") govern your access to and use of the Global Business Pay ("GBP", "we", "us", "our") website, online e-wallet, payment services, account services, and related products and services (collectively, the "Services").

By accessing our website, creating an account, or using any of our Services, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms, together with our Privacy Policy and any other applicable policies published on our website.

If you do not agree with these Terms, you should not access or use the Services.

1. About Global Business Pay

Global Business Pay is an online e-wallet and payment services platform designed to provide users with convenient digital account and payment-related services through an online environment.

GBP Financial Services Commission (BGPVFSC) License #17098, issued from 10.09.2017 under the Financial Dealers Licensing Act, as represented by the information provided by the company.

The availability of particular Services may depend on your country of residence, applicable laws, regulatory requirements, account status, verification status, and other eligibility requirements.

2. Eligibility

You must meet the applicable legal age and eligibility requirements in your country or jurisdiction to register for and use our Services.

By registering for an account, you confirm that the information you provide is accurate, complete, current, and not misleading. You are responsible for updating your information whenever there is a material change.

We reserve the right to refuse, restrict, suspend, or terminate access to our Services where permitted by applicable law.

3. Account Registration

To access certain Services, you may be required to create an account. During registration, we may request information including your full name, date of birth, country of residence, email address, telephone number, identification information, and other information required for account verification.

You are responsible for maintaining the confidentiality of your username, password, authentication credentials, PINs, verification codes, and other security information associated with your account.

You must immediately notify us if you believe that your account, password, authentication credentials, or other security information has been compromised or used without your authorization.

4. Know Your Customer (KYC) and Verification

GBP may be required to conduct identity verification, customer due diligence, Know Your Customer (KYC), Anti-Money Laundering (AML), sanctions screening, fraud prevention, and other compliance checks before or during the provision of Services.

You agree to provide accurate and valid identification documents and any other information reasonably required for verification and compliance purposes.

We may delay, restrict, reject, or suspend a transaction or Service where required information has not been provided, verification has not been completed, information appears inaccurate, or where we are required to do so under applicable laws, regulations, regulatory requirements, or internal compliance procedures.

5. Use of the E-Wallet

Your GBP e-wallet account is intended for lawful personal or business use in accordance with these Terms and applicable laws.

You may not use your account to facilitate fraud, money laundering, terrorist financing, sanctions violations, unauthorized transactions, illegal activities, or any other activity prohibited by applicable law.

You must not permit another person to use your account or knowingly provide access to your account for the purpose of conducting transactions on behalf of an unauthorized third party.

6. Transactions and Payments

Transactions submitted through the Services may be subject to verification, compliance screening, transaction limits, processing requirements, and applicable fees.

You are responsible for reviewing transaction details before confirming a payment, transfer, deposit, withdrawal, or other transaction.

Where a transaction has been successfully authorized or processed, cancellation or reversal may not always be possible. Any refund, reversal, or recovery will be handled in accordance with the applicable Service terms and relevant laws.

We may place a transaction on hold or delay processing where additional verification, fraud investigation, compliance review, or other lawful requirements apply.

7. Fees and Charges

Certain Services may be subject to transaction fees, conversion charges, withdrawal fees, account fees, or other applicable charges.

Any applicable fees will be communicated through the relevant Service, website, account interface, or other appropriate communication before or during the transaction, where reasonably practicable.

You are responsible for reviewing the applicable charges before confirming a transaction.

8. Prohibited Activities

You must not use the Services for any unlawful, fraudulent, deceptive, abusive, or unauthorized purpose.

Prohibited activities may include, without limitation:

• Money laundering or terrorist financing;
• Fraudulent or deceptive transactions;
• Sanctions violations or transactions involving prohibited persons or jurisdictions;
• Unauthorized use of another person's identity or financial information;
• Activities intended to circumvent applicable laws or compliance controls;
• Unauthorized access to our systems or another user's account;
• Distribution of malicious software or attempts to compromise our systems;
• Any other activity prohibited by applicable law or regulation.

9. Transaction Monitoring and Compliance

We may monitor transactions and account activity for security, fraud prevention, risk management, regulatory compliance, and other legitimate purposes.

Where permitted or required by law, we may share relevant information with competent authorities, regulators, financial institutions, law enforcement agencies, or other authorized parties.

We are not required to disclose information regarding confidential compliance reviews where disclosure is restricted by law or regulatory requirements.

10. Account Suspension or Termination

We may temporarily restrict, suspend, or terminate an account or access to particular Services where we reasonably believe that the account has been used in violation of these Terms, applicable laws, regulatory requirements, security requirements, or our internal risk and compliance procedures.

An account may also be restricted where there is suspected fraud, unauthorized activity, incomplete verification, inaccurate information, unusual transaction activity, or other circumstances requiring investigation.

Where legally permitted, we will provide appropriate information regarding restrictions or termination. However, we may be unable to disclose certain details where doing so would interfere with security, fraud prevention, regulatory obligations, or an investigation.

11. Security

We use reasonable administrative, technical, and organizational measures designed to protect our systems and user information against unauthorized access, loss, misuse, alteration, and other security threats.

However, no online system, electronic communication, or internet-based service can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials and for taking reasonable precautions when accessing your account.

12. Privacy and Personal Information

Our collection, use, storage, and processing of personal information are governed by our Privacy Policy.

By using the Services, you acknowledge that your information may be processed for purposes including account administration, identity verification, fraud prevention, security, compliance, transaction processing, customer support, and other legitimate business purposes, subject to applicable law.

13. Third-Party Services

Our Services may involve banks, payment providers, financial institutions, technology providers, identity verification providers, communication providers, or other third-party service providers.

Third-party services may be subject to their own terms, conditions, policies, and availability. We are not responsible for services that are independently provided or controlled by third parties, except to the extent required by applicable law.

14. Website Availability

We aim to keep our website and Services available and functioning reliably. However, uninterrupted availability cannot be guaranteed.

Services may occasionally be unavailable due to maintenance, upgrades, technical problems, security incidents, telecommunications failures, third-party service interruptions, or circumstances beyond our reasonable control.

15. Intellectual Property

Unless otherwise stated, the website, software, content, text, graphics, logos, trademarks, design elements, and other materials made available through the Services are owned by or licensed to Global Business Pay and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, transmit, sell, license, reverse engineer, or commercially exploit any part of the website or Services without prior written permission, except where expressly permitted by applicable law.

16. Disclaimer

The Services are provided subject to these Terms and applicable law. While we make reasonable efforts to maintain accurate and useful information, we do not guarantee that all information available through the website will always be complete, current, uninterrupted, or error-free.

You are responsible for reviewing transaction information and other account details before taking action.

17. Limitation of Liability

To the maximum extent permitted by applicable law, GBP will not be responsible for losses arising from circumstances beyond our reasonable control, unauthorized access resulting from your failure to protect your credentials, third-party service interruptions, internet or telecommunications failures, or your violation of these Terms.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs, or expenses arising from your unlawful use of the Services, violation of these Terms, misuse of your account, or infringement of the rights of another person or entity.

19. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our Services, business operations, security requirements, legal obligations, regulatory requirements, or other relevant circumstances.

Updated Terms will be published on this website with the applicable effective date. Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

20. Governing Law and Regulatory Requirements

These Terms are subject to the applicable laws and regulatory requirements governing the Services and the relevant relationship between you and Global Business Pay.

Nothing in these Terms is intended to remove or restrict any mandatory rights or protections that you may have under applicable law.

21. Contact Us

If you have questions regarding these Terms, your account, transactions, or our Services, please contact our support team.

Email: support@globalbusinesspay.com

Our support team aims to respond to customer enquiries within 24 hours, subject to the nature and complexity of the request.

By using Global Business Pay, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them and all applicable laws and regulations.